Pricing
Transparent pricing for every stage of growth
Flexible engagement models designed to match your needs and scale with your business. No hidden fees, no surprises.
Engagement Plans
Choose a comprehensive plan that bundles multiple services for the best value.
Essential IT Support
Foundational IT support for growing businesses ready to professionalize their technology operations.
- Remote IT support during business hours
- System monitoring and alerts
- Security patch management
- Monthly health reports
- Email and phone support
- Vendor coordination
Ideal for: Small teams (5-25 users) with straightforward IT needs
Growth IT & Security
Comprehensive IT management with enhanced security for scaling organizations.
- Everything in Essential
- Extended support hours
- Advanced security monitoring
- Cloud infrastructure management
- Quarterly business reviews
- Priority response SLA
- Employee security training
- Compliance support
Ideal for: Growing companies (25-100 users) with security priorities
AI Automation Sprint
Focused AI implementation project to automate a specific workflow or deploy an AI assistant.
- Process analysis and design
- Custom AI solution development
- Integration with existing tools
- Testing and deployment
- Team training
- 30-day post-launch support
Ideal for: Teams ready to implement AI for specific use cases
Enterprise Transformation
Strategic technology partnership for complex transformations and ongoing enterprise needs.
- Dedicated account team
- Custom service level agreements
- Strategic technology planning
- Multi-site support
- Executive reporting
- 24/7 critical support
- Custom integrations
- AI roadmap development
Ideal for: Large organizations requiring comprehensive technology partnership
Core IT Services
Foundation infrastructure and support
Managed IT Services
Comprehensive IT management and proactive monitoring for your entire infrastructure.
Includes
- 24/7 system monitoring
- Proactive maintenance
- Strategic IT planning
- Monthly reporting
- Vendor management
Add-ons
- After-hours support+$300/mo
- On-site visits (4/month)+$500/mo
IT Support & Help Desk
Responsive technical support to keep your team productive and issues resolved quickly.
Includes
- Business hours support
- Remote troubleshooting
- Ticket tracking system
- Knowledge base access
- User onboarding assistance
Add-ons
- Extended hours (7am-9pm)+$250/mo
- Dedicated support rep+$400/mo
Network & Infrastructure
Network design, implementation, and ongoing management for optimal performance.
Includes
- Network assessment
- Architecture design
- Hardware procurement support
- Implementation & configuration
- Documentation
Add-ons
- Ongoing management$600/mo
- Disaster recovery setup$1,500 one-time
Cloud & Security
Secure, scalable environments
Cloud Services & Migration
Strategic cloud migration and ongoing cloud infrastructure management.
Includes
- Cloud readiness assessment
- Migration planning
- Data migration execution
- Configuration & optimization
- Post-migration support (30 days)
Add-ons
- Ongoing cloud management$800/mo
- Multi-cloud architecture+$2,000
Cybersecurity & Risk Reduction
Comprehensive security monitoring, threat detection, and compliance support.
Includes
- Security monitoring (SIEM)
- Vulnerability scanning
- Incident response
- Security awareness training
- Quarterly security reviews
Add-ons
- Penetration testing$3,000/engagement
- Compliance audit support$2,500/audit
Business Systems & Integrations
Connect and optimize your business systems for seamless data flow.
Includes
- Systems audit
- Integration architecture
- API development
- Data synchronization
- Testing & deployment
Add-ons
- Ongoing maintenance$500/mo
- Custom dashboard+$2,000
AI & Automation
Intelligent process optimization
AI Workflow Automation
Intelligent automation that transforms manual processes into efficient workflows.
Includes
- Process analysis
- Automation design
- AI model integration
- Testing & refinement
- Team training
Add-ons
- Additional workflow+$2,500/workflow
- Ongoing optimization$600/mo
AI Knowledge Assistants
Custom AI assistants that make your organization's knowledge instantly accessible.
Includes
- Knowledge base setup
- Custom AI training
- Secure deployment
- User interface
- 30-day support
Add-ons
- Additional data sources+$1,500/source
- Ongoing hosting & updates$800/mo
Document Intelligence
AI-powered document processing for automated extraction and classification.
Includes
- Document analysis
- Extraction model setup
- Classification rules
- System integration
- Accuracy validation
Add-ons
- Additional document types+$1,000/type
- High-volume processing$400/mo
Custom AI Solutions
Tailored AI implementations designed for your specific challenges and opportunities.
Includes
- AI readiness assessment
- Solution architecture
- Custom development
- Production deployment
- Ongoing support options
Add-ons
- Dedicated AI engineerCustom
- Enterprise SLACustom
What's included in every engagement
Regardless of the plan you choose, you get access to our core capabilities.
Dedicated Support
Direct access to experienced engineers who understand your environment.
Documentation
Comprehensive documentation of your systems, processes, and configurations.
Regular Reviews
Scheduled reviews to assess performance and identify improvement opportunities.
Security Focus
Security best practices built into every service and recommendation.
Frequently asked questions
Common questions about our services and engagement models.
How quickly can you onboard a new client?
Typical onboarding takes 2-4 weeks depending on complexity. We conduct a thorough assessment, document existing systems, and implement monitoring before going live with support.
Do you work with businesses outside of Florida?
Yes. While we are based in Key West, Florida, we serve clients throughout the United States with remote-first delivery for most services.
What industries do you specialize in?
We work across industries with particular experience in professional services, healthcare, financial services, and growing technology companies.
How do you approach AI implementation?
We start with understanding your specific challenges and identifying high-impact opportunities. Our implementations are practical, focused on measurable outcomes, and designed for your existing workflows.
What is your approach to security?
Security is foundational to everything we do. We implement defense-in-depth strategies, regular assessments, and maintain compliance with relevant frameworks based on your industry requirements.
Can you work with our existing vendors and tools?
Absolutely. We are vendor-agnostic and work with your existing technology investments while recommending improvements where appropriate.